Ever Insurance is committed to protecting the privacy and security of the information processed through the MyInsurance by Ever mobile application.
This Privacy Policy explains how information is collected, used, stored, protected, and shared when authorized users access and use the mobile application.
1. Application Purpose
MyInsurance by Ever is a commercial and administrative insurance mobile application for authorized users. The application allows users to manage and review information related to insurance operations, including quotes, requests, policies, renewals, agents, commissions, production metrics, reports, and paid claims.
The application does not provide medical advice, clinical services, telehealth services, diagnosis, treatment, medication management, fitness tracking, appointment scheduling, or patient-facing health services.
2. Information We May Collect
Depending on the user profile and the functions available in the application, we may collect or process the following types of information:
- User account information, such as name, email address, username, role, and access permissions.
- Business and insurance-related information, such as quotes, requests, policies, renewals, commissions, reports, and paid claims.
- Operational information related to the use of the application.
- Device and technical information, such as device type, operating system, app version, access logs, and error logs.
- Support information provided when users report an issue or request assistance.
The application is intended only for authorized users.
3. How We Use the Information
The information processed through the application may be used for the following purposes:
- To provide access to the application and its features.
- To allow authorized users to manage insurance-related business processes.
- To display quotes, policies, renewals, commissions, reports, and related operational information.
- To maintain security, prevent unauthorized access, and monitor system activity.
- To provide technical support and resolve incidents.
- To improve the performance, stability, and usability of the application.
- To comply with internal business, legal, regulatory, or audit requirements.
4. Information Sharing
We do not sell personal information.
Information may be shared only when necessary with:
- Authorized internal personnel.
- Technology providers or service providers that support the operation of the application.
- Cloud hosting, infrastructure, security, analytics, or support providers, when applicable.
- Legal, regulatory, or government authorities, when required by law or applicable regulations.
Any sharing of information is limited to what is necessary for the operation, security, support, and compliance of the application.
5. Data Security
We apply administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, user authentication, role-based permissions, secure connections, monitoring, and internal security procedures.
However, no system or method of electronic transmission is completely secure. For this reason, we continuously work to maintain and improve the security of our systems.
6. Data Retention
Information is retained for as long as necessary to support business operations, comply with legal or regulatory obligations, resolve disputes, maintain security, and enforce internal policies.
When information is no longer required, it may be deleted, anonymized, or archived according to applicable retention requirements and internal procedures.
7. User Rights and Requests
Authorized users may request information about their data, correction of inaccurate information, or deletion of information when applicable and permitted by legal, regulatory, contractual, or operational requirements.
Requests can be sent to the contact email listed below.
8. Children's Privacy
The application is not intended for children or users under the age of 13. The application is intended only for authorized business users.
We do not knowingly collect information from children through this application.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the application, legal requirements, security practices, or business operations.
When changes are made, the updated version will be published on this page with a revised "Last updated" date.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of information through the MyInsurance by Ever mobile application, please contact us at:
Ever Insurance
Email: eversystemsupport@everinsuranceglobal.com
Website: https://everinsuranceglobal.com